Frequently Asked Questions

Vodlix live streaming suits broadcasters, media companies, sports and event organisers and streaming businesses delivering live events, channels and premieres alongside on demand content.

Yes, you can monetize live streams through ads, subscriptions, pay-per-views, and sponsorship.

Yes, consider copyright issues, privacy laws, and any necessary permits for streaming in certain locations.

Platforms like YouTube Live, Facebook Live, Twitch, and professional streaming platforms like Vodlix are popular choices.

The future holds exciting possibilities for live streaming, including improved interactivity, augmented reality features, and 4K/8K streaming.

Vodlix offers a comprehensive live streaming platform with customizable features, monetization options, and dedicated support to enhance your live streaming experience.

The Vodlix Subscribers Manager lists every subscriber on a paid plan, showing their package, whether the subscription is active or cancelled and its value, so you can read revenue health at a glance.

You can search the Vodlix Subscribers Manager by user ID, username, email address or phone number, so a support query is resolved with whatever detail the subscriber provides.

Yes. Each Vodlix subscriber has a wallet and a full ledger, and you can top up the wallet from the admin area in one click, which turns a refund or goodwill credit into a single action.

Vodlix does not end the account immediately. You set a grace period for access to continue while the card is fixed and define what cancellation does, so the fair outcome is the default.

Opening a subscriber in Vodlix shows their profiles, devices, notifications, interests, subscriptions, rentals and purchases, watch history, wallet and recent activity, all on one screen.

Yes. Test mode puts every payment through your gateways without charging anybody, so you can rehearse a signup, a renewal and a cancellation end to end before launch. It is the difference between finding a misconfigured gateway yourself and having your first real subscriber find it for you.

The list includes Stripe, PayPal, Authorize.net, PayStack, Square, Flutterwave, iPay88, CCBill, Rapyd, Tingg, Segpay, Magna, PayGate, PayPlus, Pay.nl and Emis, plus Apple, Google Pay and Roku Pay for purchases made inside the apps. You switch on the ones your market uses, and you can allow a different set for rentals than for subscriptions.

Yes. Export takes whichever view you are looking at, so you can pull just the active subscribers, just the inactive ones, or the whole roster. It is the usual route into a spreadsheet for a board pack, or into an email tool for a campaign aimed at people who have lapsed.

Vodlix supports daily, weekly, monthly, yearly and lifetime intervals with a period length in days, and they can run side by side in the same catalogue, such as a weekly plan next to a discounted annual plan.

Yes. The Vodlix SVOD system works with any of the 23+ integrated payment gateways, and custom gateways can be added, so subscriptions bill through the provider each market prefers.

Yes. Vodlix lets you set any trial length on a package, with the trial rolling into the paid term automatically and the terms shown clearly to the viewer before signup.

Vodlix tiers can be differentiated by maximum video quality, number of simultaneous screens or access to specific slices of the catalogue, so the difference between plans is obvious at a glance.

Yes. Purchases in the iOS and Android apps run through Apple and Google billing and carry the renewal terms those stores require for review. Each package carries its Apple and Google product identifiers, so the same plan is sold in the apps and on the web.

They can, where you enable it. Viewers hold a wallet balance, top it up through the gateways you choose, and spend it on subscriptions as well as rentals. This is particularly useful in markets where card ownership is low or where people simply prefer to pay in advance.