Frequently Asked Questions

Create an app with Google or Facebook, paste its ID and secret into that provider's panel in your Vodlix admin, and add the redirect address the panel shows to your app with the provider. Then switch the provider on.

Yes. Sign in with Apple is enabled through your iOS app's settings, and the admin reminds you of this when you open the Apple provider. Google and Facebook login do not depend on it.

The TV app shows a sign-in code and a QR code. The viewer scans it or opens the address shown on their phone or computer, enters the code and signs in, and the TV signs itself in. They can also sign in with an email and password on the TV.

Their account on your platform stays in place. Viewers see their connected accounts in account settings and can disconnect them there, and disconnecting one does not delete the account or its subscription.

Vodlix offers LDAP directory authentication and UUID SSO as integrations for organisations that manage identity themselves. LDAP depends on your plan and both are enabled per platform, so contact us with details of your directory to confirm the right option.

Vodlix bandwidth plans range from 50 TB per month up to unlimited, scaling with your traffic so a growing audience never outruns your delivery allocation.

Vodlix storage starts at 5 TB and scales to unlimited, sized to your content library, so both a modest launch catalogue and a large migrated library are covered.

Yes. Vodlix delivery infrastructure keeps streaming uninterrupted during peak traffic such as premieres and live events, when simultaneous viewers far exceed a typical day.

Yes. Vodlix storage and bandwidth options are flexible, so you pay for capacity proportionate to your library and audience rather than for allowances you do not use.

Yes. Vodlix pricing is designed to show potential savings on bandwidth, storage, encoding and streaming hours against competing platforms before you commit.

Server-side ad insertion puts the ad into the video stream on a server before it reaches the viewer, so the device plays one continuous stream. It avoids ad blockers and ad software in the player, which is why it is the usual choice for TV apps and FAST channels.

Yes. Vodlix has built-in SSAI integrations for Publica and Aniview. You switch each one on in your settings; Publica needs your network and stream IDs, and Aniview needs your publisher ID.

Vodlix has 39 built-in macros in five groups: session and network, device and app, privacy and consent, content, and geo and URL. You pick which ones to add to video addresses and can rename each one to match your ad server.

Yes. Ads for live TV is one switch, the targeting macros are added to live streams too, and Publica has its own live network and stream IDs. On live channels, ad breaks follow the cue markers already in the stream.

Yes. With Publica, a title only shows server-side ads once you switch them on for that title. Each title can also use its own stream IDs, pre-roll choice and break times instead of the site defaults.

Open the Marketing settings in the Vodlix admin and paste in the lines from your ad partners. Vodlix serves them at /ads.txt and /app-ads.txt on your domain, with no release needed.

Vodlix delivers live streams with latency of 10 seconds or less, and includes a complimentary direct HLS software encoder so you can start broadcasting without buying encoding software.

Vodlix live streams are delivered over top tier video CDNs with scalable capacity and broad device compatibility, so a broadcast performs reliably whether the audience is small or national.

Yes. Vodlix lets you embed branded live video on your own platform, partner sites or anywhere else you choose, while keeping full control over where the stream appears.

Yes. Vodlix includes round the clock online and phone support as part of the service, so expert help is available before and during live events, when it matters most.