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Help Centre

Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

Can I feature certain shows above the rest?

Yes. Featured shows sit in their own row separate from the most recent ones, so what you are promoting and what is simply new are distinguishable. Which shows appear there is decided through your content lists and editorial picks.

Content Management, Sales & Marketing

How does Vodlix structure a TV series?

Vodlix stores a series as a real hierarchy: episodes belong to seasons and seasons belong to a show. The structure is explicit data, not a naming convention, so ordering, navigation and search all work from it.

Content Management, Video Platform

Will episodes always sort in the correct order?

Yes. Vodlix series management uses explicit season and episode numbering, so episodes always sort correctly within and across seasons, and adding a new episode places it without renumbering.

Content Management, Getting Started

What details can each episode carry on Vodlix?

Each episode in Vodlix carries its own still image, synopsis, episode number and running time, so viewers see exactly where they are in a long show and can find a specific episode by search.

Content Management, Video Platform

Does Vodlix series management support binge watching?

Yes. Vodlix offers the next episode automatically as the credits roll and holds viewing progress on the account, so a binge continues across devices and from one season into the next.

Content Management

Does this keep a large catalogue tidy?

Yes. A real series hierarchy stops a show from becoming a folder of loose video files, which keeps a large Vodlix catalogue navigable for viewers and manageable for your content team.

Content Management, Monetization

What do viewers get from this structure?

A season picker on the title page, episodes listed with their own stills and synopses, the next episode offered as one finishes, and a resume point that remembers the exact episode rather than only the show.

OTT Apps, Video Platform

Does Vodlix support short-form vertical video?

Yes. Vodlix Shorts lets you publish vertical 9:16 videos as shorts series, grouped into volumes. They are managed in the same CMS as your films and series, with the same upload, publishing and monetization.

Content Management, Video Platform

Do I need a separate short-form video platform?

No. Shorts live in the same Vodlix admin as your films, series and live channels, on their own tab. Your team publishes them with the tools it already uses, under your own brand.

Video Platform

How do I turn on Shorts in Vodlix?

Open Settings, then Display & Listing, then the Content tab, and switch on Enable Short Content. The Shorts tab then appears in Content Manager, where you can create your first shorts series.

Content Management, Getting Started

Can I turn an existing series into Shorts?

Yes. In the series editor, open Monetization and switch on the option that marks the series as a Shorts series. The series moves to the Shorts tab with its volumes and videos intact.

Content Management

Can I make money from short-form videos?

Yes. A shorts series has the same monetization settings as any series, so it can follow your platform default or be free with ads (AVOD), part of a subscription (SVOD) or paid per title (TVOD).

Monetization

What video format should shorts be?

Vertical 9:16. Shorts are made for phones held upright, so upload 9:16 video and a portrait thumbnail to avoid cropping.

Content Management, Video Platform

Can my mobile app show Shorts through the API?

Yes. The Vodlix API lists shorts series, their volumes and each short with its title, length, portrait thumbnail and watch link, so a mobile app or a custom front end can show them.

Integrations & API, OTT Apps

How quick is signing up on a Vodlix platform?

Signing up takes a few clicks: the viewer enters an email address and a password, plus any extra fields you switch on, such as a name, date of birth or country, and accepts your terms. If you enable them, viewers can also sign in with a one-time code or a Facebook or Google account.

Video Platform

Does one Vodlix account work on every device?

Yes. A single Vodlix account covers the website and the Android, iOS and smart TV apps, and on a TV the viewer can sign in with a code instead of typing a password. My List, profiles and viewing progress follow the account wherever the viewer signs in.

Video Platform

Can viewers reset their own passwords on Vodlix?

Yes. Viewers choose Forgot Password, enter their email address and follow the emailed link to set a new password, without contacting support.

Video Platform

Can I collect extra information at signup?

Yes. You can switch on username, first and last name, phone number, date of birth, gender, zip code, country and language fields, add a terms checkbox and a marketing opt-in, and keep any field you do not need off the form.

OTT Apps

Is Vodlix signup and sign in secure?

Yes. You can require email verification before a new account becomes active, set a minimum password length, show a captcha on signup, and lock an account for a set time after repeated failed sign-in attempts.

Video Platform

Does Vodlix support single sign-on with Google, Facebook and Apple?

Yes. Vodlix supports sign-in with Google, Facebook and Apple. Each provider has its own switch in your admin, and a button for it appears on your login page once it is set up and switched on.

Video Platform

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