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Frequently Asked Questions

Everything you need to know about Vodlix. Can't find an answer? Our team is happy to help.

Most Recent Questions

What if my brand colour does not work on a dark background?

That is common and worth catching before launch rather than after. The test is not whether it matches your brand guidelines in daylight but whether somebody can read a button on a television at eleven at night.

Content Management

Can I write my own CSS?

Yes, for the cases the controls do not reach. Most services never need it, and the ones that do usually need it for something specific rather than for wholesale changes, so it exists as a route rather than as the main path.

Content Management, Integrations & API

How is this different from custom templates?

A template is the structure and layout, this is the brand values applied within it. You would change a template rarely and colours whenever your branding moves, which is why they are deliberately separate.

Content Management

What is thumbnail preview on Vodlix?

Vodlix thumbnail preview shows a small scene image as a viewer moves the cursor or scrubber along the progress bar, so they can find the right moment at a glance. It is also known as trick play.

Video Platform, Content Management

How are Vodlix preview thumbnails generated?

Vodlix generates preview thumbnails dynamically from the video's key frames during transcoding, so each image is sharp and accurately represents the scene at that timestamp.

Video Platform, Content Management

Do preview thumbnails slow down the player?

No. Vodlix preview thumbnails are optimised to load instantly as the viewer scrubs, with no delay between moving the cursor and seeing the frame.

Video Platform, Content Management

How does thumbnail preview help viewers?

It lets viewers jump to the scene they want in one movement, rewatch a moment without hunting for it and skip ahead confidently, instead of guessing from a timestamp.

Video Platform, Content Management

Is thumbnail preview the same as trick play thumbnails?

Yes. Thumbnail preview and trick play thumbnails describe the same Vodlix capability: scene previews shown along the progress bar as a viewer seeks.

Video Platform, Content Management

What does Vodlix time shift do?

Vodlix time shift lets viewers pause a live channel, move backwards from the live edge to catch a missed start and then return to live at any time, all within the same player.

Live Streaming, General

Why is time shift important for live channels?

Viewers have paused everything for twenty years. A live channel without pause and rewind feels broken rather than live, and time shift is the clearest sign that a linear service is modern.

Live Streaming

Can a viewer jump back to the live edge on Vodlix?

Yes. A Vodlix viewer who has rewound or paused can return to the live edge with a single control whenever they choose, so they never lose the shared live experience.

Live Streaming, OTT Apps

How is time shift different from nDVR?

Vodlix time shift moves within the current live buffer of a channel being watched. Vodlix nDVR records programmes so viewers can watch them later from the programme guide.

Live Streaming

Does time shift make live TV feel modern?

Yes. Pause and rewind on live channels are now the baseline test of whether linear TV feels current, and Vodlix time shift meets it on every enabled channel.

Live Streaming, Security & DRM

Does it work on television as well as mobile?

Yes, and the controls are built for each input rather than shared. Pausing with a remote and scrubbing with a thumb are different interactions, even though what happens to the stream underneath is identical.

OTT Apps, Live Streaming

Does time shift affect advertising in a live channel?

It can, and it is worth deciding deliberately rather than discovering later. Advertising in live streams is configured separately from your catalogue, so how ads behave for a viewer who is behind the live edge is a decision you make rather than an accident.

Monetization, Live Streaming

Do viewers need to do anything to enable it?

No. Where it is available on a channel it is simply there in the player controls, which is the point. A feature people have to discover or switch on is a feature most of your audience will never use.

Live Streaming, Video Platform

What is Vodlix TMDB integration?

Vodlix TMDB integration connects your platform to The Movie Database so you can fetch cast, crew, production details, artwork, trailers and synopses into your catalogue automatically.

General, Integrations & API

What data can I pull from TMDB into Vodlix?

Vodlix pulls cast and crew, production year, synopsis, genres, posters and backdrops, trailers and other title details from TMDB, and creates artist records for cast members.

General, Integrations & API

Do I have to enter title data manually on Vodlix?

No. With Vodlix TMDB integration you search for a title, confirm the match and the metadata, artwork and cast records populate automatically, with no manual typing.

General, Integrations & API

Does TMDB information stay current on Vodlix?

Yes. Vodlix syncs vital information from TMDB automatically, so metadata and artwork stay up to date without someone updating each title by hand.

General, Integrations & API

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